Terms & Conditions

Welcome to mvb88, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of our website, mobile application, and all associated services. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree with any part of these terms, you must immediately discontinue use of the mvb88 platform.

1. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (the user) and mvb88. By registering an account, making a deposit, or participating in any game or promotional offer on the mvb88 platform, you expressly accept and agree to these terms, our Privacy Policy, and our Responsible Gaming guidelines, all of which are incorporated by reference.

mvb88 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. The most current version will always be published on this page. Continued use of the platform after any modification constitutes your acceptance of the revised terms.

2. Eligibility Requirements

To register and use the mvb88 platform, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age (21+ only). Gambling is strictly prohibited for individuals under 21.
• You must be a human individual acting on your own behalf. Use of automated bots or scripts to interact with the platform is forbidden.
• You must provide accurate, complete, and up-to-date personal information during registration and throughout your account lifetime.
• You must not be subject to any self-exclusion agreement or voluntary ban on a gambling platform. If you have previously self-excluded on mvb88, you must not register a new account.

mvb88 reserves the right to request documentary proof of age and identity at any point. Failure to provide satisfactory documentation may result in account suspension or permanent closure without return of funds pending KYC review.

3. Account Registration & Security

Each user is permitted to hold only one (1) active account on mvb88. Duplicate or multiple accounts held by the same individual — whether in their own name or under aliases — are strictly prohibited and will result in immediate account closure and forfeiture of any associated balances or bonuses.

Your Responsibilities

• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. mvb88 will never ask you to disclose your password via email, SMS, or any other channel.
• All activities occurring under your account are your responsibility. If you suspect unauthorized access, you must notify our support team immediately at [email protected].
• You must not share your account with any other individual, including family members. Account sharing is a breach of these terms and may result in account suspension.

KYC Verification

• mvb88 may require identity verification (KYC) before processing any withdrawal. Required documents may include a government-issued photo ID (National ID card, passport, or driving licence) and proof of payment method ownership.
• Submitting false, altered, or fraudulent documents constitutes a serious breach. mvb88 reserves the right to report such activity to the relevant authorities and permanently close the account.
• Accounts that fail KYC will have withdrawal requests declined until verification is successfully completed. Deposits will not be returned during an active KYC review.

4. Deposits & Withdrawals

mvb88 supports a range of convenient local payment methods tailored for Bangladesh-based players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All deposit and withdrawal transactions are subject to the following conditions:

Deposit Conditions

• Deposits are credited to your account balance in real time, subject to payment processor confirmation. mvb88 is not responsible for delays caused by third-party payment processors.
• Minimum deposit amounts and applicable processing fees (if any) are displayed at the time of transaction. These figures may change periodically and the latest rates always apply.
• Deposits made using a payment method that is not registered in your own name may be declined, and associated funds may be held pending verification.
• mvb88 reserves the right to impose daily, weekly, or monthly deposit limits at its discretion, particularly where responsible gaming concerns are identified.

Withdrawal Conditions

• Withdrawals are processed to the same payment method used for the original deposit wherever possible. This policy helps prevent money laundering and protects all users.
• Withdrawal requests are typically processed within 24–72 hours during business days (Bangladesh Standard Time, UTC+6). Processing times may vary during peak periods, public holidays, or when additional verification is required.
• Any bonuses or winnings derived from bonus funds are subject to wagering requirements before withdrawal is permitted. Attempting to withdraw funds that have not met rollover conditions will result in forfeiture of the bonus portion.

5. Bonuses & Promotional Offers

mvb88 offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events like the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All promotional offers are subject to the following universal conditions:

• Bonuses are only available to users who have completed registration and passed identity verification. Bonuses cannot be transferred between accounts.
• Each bonus offer specifies a wagering requirement (rollover) that must be met before withdrawing any bonus-derived winnings. The standard rollover is stated clearly on each promotion page.
• Bonuses have an expiry period. Any bonus balance and associated winnings that have not been wagered within the specified time will be removed from the account automatically.
• mvb88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Users who have already opted in will be notified where possible.
• Attempting to exploit, manipulate, or abuse any promotional offer — including through multiple accounts, coordinated play, or arbitrage strategies — will result in forfeiture of all bonuses and potential account closure.

For full details of each promotion, including specific wagering requirements, eligible games, maximum withdrawal limits, and expiry dates, please refer to the individual promotion page or contact our support team.

6. Prohibited Activities

The following activities are expressly prohibited on the mvb88 platform. Any user found engaging in these activities will face immediate account suspension, forfeiture of funds, and may be reported to the relevant legal authorities:

• Using the platform for any form of money laundering, terrorist financing, or other financial crime. All suspicious transactions are flagged and reported in line with applicable laws.
• Registering more than one account or registering on behalf of another individual, including creating accounts for minors.
• Using hacking tools, bots, scripts, artificial intelligence, or any other software designed to gain an unfair advantage in any game or betting market.
• Harassing, threatening, or abusing other users or mvb88 staff members through any communication channel, including live chat, email, or social media.
• Exploiting software bugs, glitches, or technical errors to gain credits or winnings. Any winnings resulting from a known or unknown technical error may be voided by mvb88 at its sole discretion.

mvb88 employs advanced fraud detection and monitoring systems to identify prohibited behavior in real time. Investigations may result in temporary account freezes while evidence is reviewed.

7. Privacy & Data Protection

mvb88 is committed to protecting your personal data. All information collected during registration, KYC verification, and account activity is handled in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By agreeing to these terms, you also consent to the collection and processing of your personal data as described in the Privacy Policy.

Your data will never be sold to third parties for marketing purposes. mvb88 may share data with payment processors, fraud prevention agencies, and regulatory authorities where required by law. All data transfers are protected by SSL encryption and comply with applicable data protection standards.

8. Intellectual Property

All content on the mvb88 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of mvb88 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without the express written permission of mvb88. Unauthorised use of platform content may give rise to a claim for damages and constitute a criminal offence under applicable laws.

9. Limitation of Liability

To the maximum extent permitted by applicable law, mvb88 and its directors, employees, agents, and affiliates shall not be liable for any of the following:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the mvb88 platform, including loss of profits, loss of data, or loss of goodwill.
• Service interruptions, downtime, or data loss resulting from technical failures, maintenance windows, cyberattacks, or force majeure events including natural disasters, strikes, government actions, or network outages.
• The conduct, content, or actions of third-party game providers, payment processors, or other external service providers integrated within the mvb88 platform. mvb88 acts as a platform aggregator and is not the manufacturer of third-party game content.

10. Account Suspension & Termination

mvb88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms & Conditions, suspected fraud or collusion, failure to complete KYC verification, or where continued operation of the account poses a risk to the platform or other users.

Upon termination, any real-money balance remaining in the account (after deducting any bonus funds and pending bonus-requirement winnings) will be refunded to the user via the original deposit method, subject to satisfactory completion of all outstanding KYC requirements. Balances derived solely from bonus abuse will not be returned.

11. Amendments to These Terms

mvb88 may revise these Terms & Conditions at any time by posting the updated version on this page with a new effective date. We will make reasonable efforts to notify registered users of material changes via the email address on file or via an in-platform notification. However, it is your responsibility to check this page periodically for updates.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to these terms, or the use of the mvb88 platform, shall first be submitted to the mvb88 customer support team for resolution via email at [email protected]. We are committed to resolving all disputes fairly and promptly.

If a dispute cannot be resolved through our internal support process within thirty (30) days of submission, both parties agree to pursue resolution through binding arbitration in accordance with the rules of a mutually agreed arbitration body. Class action lawsuits and jury trials are expressly waived by both parties to the fullest extent permitted by law.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the mvb88 platform, our support team is available 24/7 to assist you. We aim to respond to all enquiries within one (1) business day (Bangladesh Standard Time).

Email us at: [email protected]